.supportser_top{background:#f8f8f8;overflow:hidden;margin-bottom:6rem}.supportser_top .breadcrumb{margin-bottom:4rem}.supportser_top .container{padding-top:4rem;padding-bottom:11.8rem}.supportser_top .div_tit{margin-bottom:4rem;position:relative;z-index:1}.supportser_top .div_flex{display:flex}.supportser_top .div_flex .dt1{margin-right:7.5rem}.supportser_top .div_flex .div_tit0{opacity:.6;margin-bottom:1rem}.supportser_top .img_fon_big{left:68rem}.supportser_cont1 h3{margin-bottom:4rem}.supportser_mes{display:flex;flex-direction:column}.supportser_mes .div_el{display:flex;margin-bottom:4rem;max-width:78rem;min-width:58%}.supportser_mes .div_el>.dt1{width:5.4rem;height:5.4rem;margin-right:2rem;flex:none;background:url(/build/images/supportser_ico1.b8298197.svg) no-repeat 50% #fff;box-shadow:0 .4rem 3.6rem rgba(0,0,0,.08);border-radius:100%}.supportser_mes .div_el>.dt2{flex:1;background:#f8f8f8;padding:2rem 2.6rem;position:relative}.supportser_mes .div_el>.dt2:before{content:"";position:absolute;left:0;top:0;border-right:.7rem solid rgba(0,0,0,0);border-top:.7rem solid rgba(0,0,0,0);border-color:#f8f8f8 #f8f8f8 rgba(0,0,0,0) rgba(0,0,0,0);border-style:solid;border-width:.7rem .4rem .7rem .7rem;transform:translateX(-100%)}.supportser_mes .div_el .div_tit{margin-bottom:1.4rem}.supportser_mes .div_el .div_flex{display:flex;flex-wrap:wrap}.supportser_mes .div_el .div_tab{cursor:pointer;background:#fff;box-shadow:0 .4rem 1rem rgba(0,0,0,.04);border-radius:1.4rem;margin:0 1rem 1rem 0;padding:.5rem 1.1rem;font-size:1.4rem;line-height:120%}.supportser_mes .div_el .div_tab.active{background:linear-gradient(90deg,#16ff00,#4dffc9 99.91%,#4dffc9 0);box-shadow:0 .4rem 1rem rgba(0,0,0,.04)}.supportser_mes .div_el .div_tit2{margin-bottom:2.2rem}.supportser_mes .div_el .div_decision{font-size:1.4rem;line-height:120%}.supportser_mes .div_el .dd_el{margin-bottom:2.2rem}.supportser_mes .div_el .dd_el:last-child{margin-bottom:0}.supportser_mes .div_el .dd_tit{margin-bottom:1rem}.supportser_mes .div_el .dd_ot{background:#efeeee;border-radius:3px;padding:1.6rem 2rem;display:flex}.supportser_mes .div_el .dd_ot:before{content:"";width:1.8rem;height:1.8rem;margin-right:1.2rem;flex:none;background:url(/build/images/help_ico_tooltip.23942f0b.svg) no-repeat 50%;background-size:contain;border:1px solid #383b4a;border-radius:100%}.supportser_mes .div_el .dd_text{align-self:center}.supportser_mes .div_el .div_end{background:url(/build/images/supportser_ico2.df4e4238.svg) no-repeat 0 0;background-size:4.7rem 4.4rem;padding-left:6.6rem}.supportser_mes .div_el .div_end .de_tit{margin-bottom:.4rem}.supportser_mes .div_el .div_end .de_text{font-size:1.4rem;line-height:120%;color:#383b4a}.supportser_mes .div_el .div_end .de_text .sp1{margin-right:1.2rem}.supportser_mes .div_el .div_end .de_text .sp2{opacity:.5}.supportser_mes .div_el .div_tit3{margin-bottom:3rem}.supportser_mes .div_el .div_form .form-group{margin-bottom:3.2rem}.supportser_mes .div_el .div_form .form-group:last-child{margin-bottom:0}.supportser_mes .div_el .div_form .form-group>label{margin-bottom:.6rem}.supportser_mes .div_el .div_form .div_file_add{background:none}.supportser_mes .div_el2{display:flex;max-width:78rem;min-width:58%;margin-bottom:4rem;align-self:flex-end}.supportser_mes .div_el2>.dt1{flex:1;background:linear-gradient(52.41deg,#dceed6 7.31%,#eaf3e8 87.19%);padding:2rem 2.6rem;position:relative}.supportser_mes .div_el2>.dt1:before{content:"";position:absolute;right:0;top:0;border-left:.7rem solid rgba(0,0,0,0);border-top:.7rem solid rgba(0,0,0,0);border-color:#eaf3e8 rgba(0,0,0,0) rgba(0,0,0,0) #eaf3e8;border-style:solid;border-width:.7rem .7rem .7rem .4rem;transform:translateX(100%)}.supportser_mes .div_el2>.dt2{width:5.4rem;height:5.4rem;margin-left:2rem;flex:none;overflow:hidden;border-radius:100%}.supportser_mes .div_el2>.dt2 img{width:100%}@media (max-width:767px){.supportser_top .div_flex{display:block}.supportser_mes .div_el,.supportser_top .div_flex .dt1{margin-bottom:2rem}.supportser_mes .div_el .dt1{display:none;width:2rem;height:2rem;margin-right:1rem;background-size:1.6rem}.supportser_mes .div_el .dt2{padding:1.6rem}.supportser_mes .div_el .dt2:before{display:none}.supportser_mes .div_el .dd_ot{padding:1.4rem}.supportser_mes .div_el2{margin-bottom:2rem}.supportser_mes .div_el2 .dt1{padding:1.6rem}.supportser_mes .div_el2 .dt1:before{display:none}.supportser_mes .div_el2 .dt2{display:none;width:2rem;height:2rem;margin-left:1rem}}.supportser_fix_ico{position:fixed;bottom:3rem;right:3rem;display:inline-flex;align-items:center;transition:transform .2s ease-in-out;z-index:10}.supportser_fix_ico.supportser_fix_ico_close{transform:scale(0)}.supportser_fix_ico .supportser_fix_btn{width:78px;height:78px;display:flex;align-items:center;justify-content:center;background:#e6f3f3;box-shadow:inset -.78px -.78px 1.56px hsla(0,0%,100%,.32),inset -3.9px -5.46px 16.38px rgba(109,131,138,.25),inset 2px 2px 7px #fff;border-radius:100%;overflow:hidden;z-index:1;flex:none;cursor:pointer}.supportser_fix_ico .supportser_fix_btn_text{background:#fff;border-radius:8px;padding:1.6rem 3rem 1.6rem 2rem;max-width:32rem;width:100%;margin-right:2.2rem;box-shadow:0 4px 20px rgba(0,46,69,.3);cursor:pointer;position:relative}.supportser_fix_ico .supportser_fix_btn_text:before{position:absolute;right:-1rem;top:1.5rem;content:"";width:2.2rem;height:2.2rem;background:#fff;transform:rotate(-50deg)}.supportser_fix_ico .supportser_fix_btn_text .svg-icon{position:absolute;right:.7rem;top:.7rem;fill:#383b4a;cursor:pointer}.supportser_fix{position:fixed;bottom:3rem;right:3rem;background:#fff;box-shadow:0 4px 20px rgba(0,46,69,.1);border-radius:1.6rem 1.6rem 0 1.6rem;overflow:hidden;z-index:10;width:40rem;transition:transform .3s ease;transform:translateY(calc(100% + 3.2rem))}.supportser_fix.supportser_fix_open{transform:translateY(0)}.supportser_fix.supportser_fix_open .supportser_fix_close{display:block}.supportser_fix.supportser_fix_open .supportser_fix_ico{display:none}.supportser_fix .supportser_fix_top{background:#383b4a;color:#fff;padding:1.6rem;margin-bottom:0;display:flex;align-items:center}.supportser_fix .supportser_fix_top .dt1{width:4.8rem;height:4.8rem;border-radius:100%;overflow:hidden;margin-right:1.4rem;flex:none}.supportser_fix .supportser_fix_top .div_tit{font-size:1.8rem;line-height:120%;margin-bottom:.2rem}.supportser_fix .supportser_fix_top .div_text{font-size:14px;line-height:120%;opacity:.5}.supportser_fix .supportser_fix_top .supportser_fix_close{position:absolute;right:1.8rem;top:1.8rem;cursor:pointer}.supportser_fix .supportser_fix_top .supportser_fix_close svg{display:block;fill:#fff}.supportser_fix .supportser_mes_scroll{max-height:50vh;overflow:auto;padding:1.6rem 0}.supportser_fix .supportser_mes_scroll .mCSB_scrollTools{right:1px}.supportser_fix .supportser_mes{display:flex;flex-direction:column;padding:0 1.6rem}.supportser_fix .supportser_mes .div_el,.supportser_fix .supportser_mes .div_el2{margin-bottom:1.2rem;max-width:95%}.supportser_fix .supportser_mes .div_el2:last-child,.supportser_fix .supportser_mes .div_el:last-child{margin-bottom:0}.supportser_fix .supportser_mes .div_el{display:flex;min-width:58%;padding:1.4rem 1.6rem;background:#f8f8f8;border-radius:8px 8px 8px 0}.supportser_fix .supportser_mes .div_el:before{display:none}.supportser_fix .supportser_mes .div_el>.dt1{display:none}.supportser_fix .supportser_mes .div_el>.dt2{flex:1;background:#f8f8f8;padding:0;position:relative}.supportser_fix .supportser_mes .div_el>.dt2:before{display:none}.supportser_fix .supportser_mes .div_el .div_tit{margin-bottom:1.4rem}.supportser_fix .supportser_mes .div_el .div_flex{display:flex;flex-wrap:wrap;justify-content:flex-end}.supportser_fix .supportser_mes .div_el .div_tab{cursor:pointer;font-size:1.4rem;line-height:120%;background:#fff;box-shadow:0 4px 10px rgba(0,0,0,.04);border-radius:8px;margin-bottom:.8rem;margin-left:.8rem;margin-right:0;padding:.8rem 1.2rem;border:1px solid #16ff00}.supportser_fix .supportser_mes .div_el .div_tab:last-child{margin-bottom:0;margin-left:0}.supportser_fix .supportser_mes .div_el .div_tab.active{background:linear-gradient(90deg,#16ff00,#4dffc9 99.91%,#4dffc9 0);box-shadow:0 .4rem 1rem rgba(0,0,0,.04)}.supportser_fix .supportser_mes .div_el .div_tit2{margin-bottom:2.2rem}.supportser_fix .supportser_mes .div_el .div_decision{font-size:1.4rem;line-height:120%}.supportser_fix .supportser_mes .div_el .dd_el{margin-bottom:2.2rem}.supportser_fix .supportser_mes .div_el .dd_el:last-child{margin-bottom:0}.supportser_fix .supportser_mes .div_el .dd_tit{margin-bottom:1rem}.supportser_fix .supportser_mes .div_el .dd_ot{background:#efeeee;border-radius:3px;padding:1.6rem 2rem;display:flex}.supportser_fix .supportser_mes .div_el .dd_ot:before{content:"";width:1.8rem;height:1.8rem;margin-right:1.2rem;flex:none;background:url(/build/images/help_ico_tooltip.23942f0b.svg) no-repeat 50%;background-size:contain;border:1px solid #383b4a;border-radius:100%}.supportser_fix .supportser_mes .div_el .dd_text{align-self:center}.supportser_fix .supportser_mes .div_el .div_end{background:url(/build/images/supportser_ico2.df4e4238.svg) no-repeat 0 0;background-size:4.7rem 4.4rem;padding-left:6.6rem}.supportser_fix .supportser_mes .div_el .div_end .de_tit{margin-bottom:.4rem}.supportser_fix .supportser_mes .div_el .div_end .de_text{font-size:1.4rem;line-height:120%;color:#383b4a}.supportser_fix .supportser_mes .div_el .div_end .de_text .sp1{margin-right:1.2rem}.supportser_fix .supportser_mes .div_el .div_end .de_text .sp2{opacity:.5}.supportser_fix .supportser_mes .div_el .div_tit3{margin-bottom:3rem}.supportser_fix .supportser_mes .div_el .div_form .form-group{margin-bottom:3.2rem}.supportser_fix .supportser_mes .div_el .div_form .form-group:last-child{margin-bottom:0}.supportser_fix .supportser_mes .div_el .div_form .form-group>label{margin-bottom:.6rem}.supportser_fix .supportser_mes .div_el .div_form .div_file_add{background:none}.supportser_fix .supportser_mes .div_el2{display:flex;max-width:78rem;min-width:58%;margin-bottom:2rem;align-self:flex-end}.supportser_fix .supportser_mes .div_el2>.dt1{flex:1;background:linear-gradient(52.41deg,#dceed6 7.31%,#eaf3e8 87.19%);position:relative;padding:1.4rem 1.6rem;color:#fff;background:#383b4a;border-radius:8px 8px 0 8px}.supportser_fix .supportser_mes .div_el2>.dt1:before{display:none}.supportser_fix .supportser_mes .div_el2>.dt2{display:none}.supportser_fix .supportser_mes .div_file_add{font-size:1.4rem}.supportser_fix .supportser_mes .div_file_add .fileupload_text{font-size:0;width:calc(100% - 4rem);margin:0;color:#383b4a}.supportser_fix .supportser_mes .div_file_add .fileupload_text:before{content:"\417\430\433\440\443\437\438\442\44C";color:#fff;font-size:1.6rem}.supportser_fix .supportser_mes .file_el .file_td2 .file_tit{max-width:12rem;text-overflow:ellipsis;white-space:nowrap;display:block}@media (max-width:767px){.supportser_fix_ico{display:none!important}.supportser_fix .supportser_mes .div_el .dd_ot{padding:1.4rem}}